Shipping & Delivery Policy

Every product we sell is software or a digital document — there is no physical product, and nothing is ever shipped by post or courier. Access and content are delivered electronically, instantly or within the timelines below, to the email address and account you registered.

• India Tenders Hub & Tax Circulars Hub (subscriptions): access activates instantly on successful payment. Alert digests are then delivered by email on the schedule your plan includes.
• SiteAuditKit (subscription): account access activates instantly on successful payment; individual audit reports are generated on demand, typically within a few minutes, and are available for download/sharing from your dashboard.
• DocsForSchengen (one-time purchase): your document pack is generated on demand and made available as a downloadable PDF immediately after successful payment, plus an email copy of the download link.
• StudyAbroadKit (free): available instantly in-browser, no purchase or delivery step required.
• TapForChat (subscription, launching October 2026): your chat room and link activate instantly on successful payment; the free tier requires no payment step at all.
• EV Site Report (one-time purchase): report generation begins automatically after successful payment and typically completes within a few minutes; you'll get an email when it's ready, and it remains available from your report link.

Subscription access: instant. On-demand reports (SiteAuditKit audits, EV Site Report): typically minutes, occasionally longer under heavy load — we'll notify you by email either way. DocsForSchengen packs: instant on successful payment. If delivery takes materially longer than these timelines, contact support and we'll investigate.

Because nothing is physically shipped, we don't charge shipping or handling fees, and there's no shipping address to provide at checkout. The billing details you provide are used only for the payment and your invoice/receipt.

If you paid but didn't receive access, an email, or a generated report, first check your spam/promotions folder, then contact us via our Contact page with your order reference — we'll re-send access or the relevant Content promptly, or issue a refund per our Refund & Cancellation Policy if we can't resolve it.